What does Samuel Beckett have to do with CMOs, CX & Data? Plenty.
Looks like a lot of brands are forgetting that the world has changed… FOREVER.
From CX to AI to digital supremacy, there’s much to learn from my 1:1 with a true thought leader.
Brands need to remember that even the shortest of customer experiences can have long-lasting effects.
Brands need to realize there is no delineation between your product & your customer’s experience.
From female storytellers reclaiming their voices to navigating blindspots, no shortage of insights to be found.
Marketing’s effect on consumerism from the POV of a consumer.
Big brands can learn a thing or two from smaller brands when it comes to CX.
Search engines serve human beings. Seeing how those humans are also your customers, it only stands to reason that…