From CX to AI to digital supremacy, there’s much to learn from my 1:1 with a true thought leader.
Brands need to remember that even the shortest of customer experiences can have long-lasting effects.
Brands need to realize there is no delineation between your product & your customer’s experience.
From female storytellers reclaiming their voices to navigating blindspots, no shortage of insights to be found.
Marketing’s effect on consumerism from the POV of a consumer.
Big brands can learn a thing or two from smaller brands when it comes to CX.
Search engines serve human beings. Seeing how those humans are also your customers, it only stands to reason that…
To achieve success, Chief Customer Officers need to partner with other key members of the c-suite.
Human nature? Maybe. But why brands, why?